Bodegas Canopy General Terms and Conditions of Sale

General Terms and Conditions of Sale

This document sets out the terms governing the contract of sale of the products promoted on this website (hereinafter the “General Terms and Conditions”).

    1. PRELIMINARY

These General Terms and Conditions, together with the special terms and conditions that may be set out, will expressly govern the relationships between CANOPY CONSUL SL—whose registered address is Avenida Barber 71, 45004, Toledo and whose tax ID code (CIF) is B-45578242—and third parties (hereinafter the “Customer” or “Customers”) of the products sold by BODEGAS CANOPY.

This merchant undertakes to not allow any illegal transaction or any transaction considered as such by credit card brands or acquiring banks, which may or has the potential to cause damage to their goodwill or have a negative impact on them. The following activities are forbidden under the programs of card brands: the sale or offer of products or services that are not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder or cards.

The sale of alcoholic beverages to people under 18 years of age is strictly forbidden.

Considering the type of product involved, Customers must be older than eighteen (18) years of age, which must be proved to the satisfaction of BODEGAS CANOPY.

These General Terms and Conditions have been drafted in accordance with the provisions of Law 7/1998 on General Contracting Conditions, Royal Legislative Decree 1/2007 of November 16 approving the Consolidated Text of the General Consumer and User Law, Law 7/1996 on Retail Trade Regulations, Law 34/2002 of July 11 on Information Society Services, Organic Law 15/1999 of December 13 on the Protection of Personal Data and its implementing regulations approved by Royal Decree 1720/2007 of December 21, and any other legal provisions that may be applicable.

Purchasing any of BODEGAS CANOPY’s products implies agreement with each and every one of these General Terms and Conditions as a Customer, as well as any special terms and conditions that may be set out, as the case may be. These General Terms and Conditions may be amended at any time, although they will only come into force once they are published on the website.

    1. CONTRACT EXECUTION PROCESS

In the event that the Customers are final consumers, this online sales channel is exclusively intended for final consumers residing in mainland Spain.

These General Terms and Conditions are only available in Spanish, German and English.

The information contained in these General Terms and Conditions and the details contained on this website do not constitute an offer to sell but merely an invitation to treat. There will be no contract between the Customer and BODEGAS CANOPY until their order has been expressly accepted by BODEGAS CANOPY through an email. If their offer has not been accepted and a charge has already been made to their account, the full amount will be refunded.

To place an order, Customers must follow the online purchase process and click on ‘Confirm payment’. After this, they will receive an email within 24 hours, in which BODEGAS CANOPY will confirm the availability of the product, as well as its shipment. The contract between the Customer and BODEGAS CANOPY for the purchase of a product will only be executed once we send them a shipping confirmation.

    1. PRODUCT AVAILABILITY

The products offered at any given time will be those shown on this website at any given time.

The products are available while stocks last. In this regard, if an item cannot be supplied, BODEGAS CANOPY reserves the right to provide the Customer with information on alternative products that are of equal or superior quality and price that the Customer may order instead. If the Customer does not wish to order any of these alternative products, any amount paid will be refunded.

In any case, BODEGAS CANOPY reserves the right to change its offer anytime, removing or adding products to it, as well as changing sizes, packaging, labeling, etc. All possible changes will only affect new orders placed.

    1. PRICE

All prices on this website include VAT and any other mandatory taxes.

Shipping charges shall be borne by the Customer. So, the price to be charged by the transportation service provider will be displayed, as the purchase channel of this website will show. The VAT applicable at any given time will be added to the price of the transportation service.

Shipping charges:

Shipping charges will be free for all purchases over €45 or 6 bottles of wine in one order.
The minimum order is 3 bottles.
Shipping charges for 3, 4 and 5 bottles are €7.
Orders will only be shipped to mainland Spain.

BODEGAS CANOPY reserves the right to change the price list anytime, without prior notice. The new prices will only apply to new orders placed.

In the event that the purchase is made by a business, BODEGAS CANOPY will send the Customer the relevant invoice. For these purposes, the order confirmation cannot be considered an invoice as it is merely a proof of transaction.

    1. PAYMENT METHOD

Payment for the products purchased and the shipping charges may be made by credit card, debit card or Bizum.

    1. DELIVERY

Products purchased will be delivered within fifteen (15) calendar days at most, except for force majeure events, to the address specified by the Customer for this purpose. Orders will not be delivered to addresses where receipt cannot be acknowledged by the Customer or their dependants (such as post office boxes, etc.).

    1. ORDER WITHDRAWAL

If the Customer is not happy with their order, either because of the products themselves or due to issues with delivery, they may return it with no questions asked, exercising their right of withdrawal within fourteen (14) calendar days from the date they received the order. BODEGAS CANOPY will reimburse the purchase amount as soon as possible, and in any case, within fourteen (14) calendar days from the date when the Customer notified BODEGAS CANOPY of their intention to withdraw and shipped the products included in it back to BODEGAS CANOPY. To do so, the Customer must send an email to info@bodegascanopy.com specifying their order number, details, address and pick-up time. BODEGAS CANOPY will confirm acceptance of the return. Return shipping costs shall be borne by the Customer.

The right to withdraw from the contract will only be applicable to products that are returned in the same condition they were received. Items must be returned using or including their original packaging.

Likewise, in case of damaged packages, the Customer may choose to not accept the delivery—letting the courier know that they are rejecting it—or accept it—specifying the damage on the delivery note and notifying us of it by sending an email to info@bodegascanopy.com or calling 619244878.

    1. BODEGAS CANOPY’S LIABILITY

BODEGAS CANOPY hereby declares that its products comply with the applicable regulations according to their legal definition and category, and are suitable for human consumption. Nevertheless, under no circumstances shall it be liable for products that have been handled or tampered with by any person not belonging to BODEGAS CANOPY, particularly by the Customer.

    1. WARRANTY

BODEGAS CANOPY makes no other warranties other than those provided for in the applicable regulations in each case.

    1. USER OBLIGATIONS

The Customer undertakes to comply with these General Terms and Conditions, as well as to heed the special warnings or instructions for use contained herein and the recommendations by BODEGAS CANOPY. The Customer must always act in accordance with the Law and the general requirement of good faith.

Most notably, they should follow BODEGAS CANOPY’s recommendation to drink moderately and to always avoid driving motor vehicles after drinking wine.

    1. COMMUNICATIONS

For any questions or concerns that may arise in relation to this purchase channel, Customers can contact Customer Service by sending an email to info@bodegascanopy.com or regular mail addressed to the Customer Service Department of BODEGAS CANOPY, to CANOPY CONSUL SL, Avenida Barber 71, 45004, Toledo. If the Customer so wishes, they may also contact BODEGAS CANOPY by phone using the number below: (+34) 619244878.

    1. INDUSTRIAL AND INTELLECTUAL PROPERTY

All industrial and intellectual property rights for the intangible assets contained on the website, as well as the products shown on it and in promotional materials (brands, photographs, etc.) belong to (or are licensed) to BODEGAS CANOPY.

The Customer shall neither acquire nor attempt to acquire any right to the brands and other intangible assets owned by BODEGAS CANOPY or licensed to BODEGAS CANOPY. The Customer hereby acknowledges that such assets do not belong to them and that BODEGAS CANOPY enjoys exclusive powers with regard to their registration and maintenance.

    1. APPLICABLE LEGISLATION AND JURISDICTION

These General Terms and Conditions will be governed by Spanish law, which will be applicable in all matters not specifically provided for in these General Terms and Conditions with regard to interpretation, validity and performance.

Any dispute that arises from or is related to these General Terms and Conditions will be subject to the jurisdiction of the Courts and Tribunals of Toledo or their hierarchical superiors, as the case may be.

Bodegas Canopy has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an International Digital Marketing Plan with the aim of improving its online positioning in foreign markets during 2019. For this, it has had the support of the XPANDE DIGITAL Program of the Toledo Chamber of Commerce.


Canopy Consul SL has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communications technologies and access to them and thanks to which it has been able to optimize its management system and contact with its customers through e-commerce solutions. This action has taken place during 2020. It has been supported by the TICCámaras program of the Toledo Chamber of Commerce, Industry and Services.

European Regional Development Fund
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